Thank you for bringing this to our attention. We're truly sorry to hear that your Natural Textured Business Cards arrived off-center, especially when the preview you approved showed everything properly aligned. We understand how frustrating it is when the final product doesn’t match your expectations. Upon reviewing your order, we can confirm that your artwork was correctly centered in the design editor and displayed with a white border in the product preview. However, we’d like to share a bit of context that may explain what happened. As outlined on our website, we generally don’t recommend using borders in printed designs. Because of how we print and trim products on a large scale, slight shifts during the cutting process can result in borders appearing uneven, even when everything is properly aligned in the digital preview. We also want to help by taking the necessary action with your order to gain your satisfaction. A separate email has been sent to provide more details. If you'd like help revising your design to avoid similar issues in the future, we’d be more than happy to assist.