What happens after I join ProAdvantage?
Your benefits are effective immediately, so you can start saving with wholesale printing right away. And keep an eye out, we'll send along some information to help you make the most of your membership.
Will my client know I use VistaPrint?
As a white label printing reseller, the products that you have sent to your clients will appear to come directly from you. We use blind shipping, which means the products you create are unbranded and delivered in unbranded packaging with the exception of Promotional Products, clothing and bags (unless otherwise stated).
Will VistaPrint contact my clients?
No. VistaPrint will never contact your clients.
Our Customer Care Team works exclusively with ProAdvantage members. Just call 1.844.837.3180, Monday – Thursday 9am – 3am ET, Friday 9am - 7pm ET, and Saturday & Sunday 9am – 5:30pm ET. You may also use our Live Chat option Monday – Friday 9am – 6pm ET only.
If calling outside of the above hours, please call the Vista Care Team 1.866.207.4955, Monday – Friday 7am – 3am, and Saturday & Sunday 8am – 8pm ET. Live Chat option will not be available during these hours with the Vista Care Team.
How much will delivery cost for me?
Premium members enjoy free shipping on orders over $60 and direct delivery to their clients at no extra cost. Orders under $60 can refer to our
standard delivery costs. Extra shipping costs applied to deliveries outside of continental US.
Basic members also enjoy direct delivery to clients at no extra cost and can refer to our
delivery costs. Extra shipping costs applied to deliveries outside of continental US.
How does the free 30-day Premium trial work?
During your free 30-day Premium trial, you can take advantage of all the benefits the Premium membership offers. If you don’t cancel your membership before the end of the 30 days, the credit or debit card that you used to sign up will be charged N/A, annually. Cancel your membership before the end of the 30 days, and you’ll have paid nothing. To cancel, call 1.844.803.3971 or visit the My Account page for a self-cancellation option.
Do my Premium product discounts apply in every country?
The ProAdvantage product discounts exist on each VistaPrint website where ProAdvantage exists. Currently, those are United States, Canada, UK, France, Germany, Spain, Italy, and Australia
How do I cancel my membership?
Just call 1.844.837.3180 (Basic) or 1.844.803.3971 (Premium) or visit the My Account page for a self-cancellation option. We welcome any feedback you have about the program.
How do I pay my annual membership fee?
The annual membership fee for ProAdvantage Premium is billed to the payment of choice when joining the program. For payment, you can use a credit/debit card, or PayPal. Additionally, you can update your existing payment method by going to My Account → My Subscriptions → Manage, then clicking "Update" for the Next Payment. Here you will be able to edit your payment method, choosing a credit/debit card or PayPal for your next payment. You may also update your Billing Address on this page.
What is Depositphotos and how do I get 30% off?
Depositphotos is a stock content marketplace with over 250 million royalty-free image, video, and music files. As a ProAdvantage Premium member, you receive 30% off all Depositphotos subscriptions, excluding Flexible plan. To receive this offer, ensure you are logged-in to your Premium account, click on the Depositphotos module, create an account and your discounted price will be reflected.
What’s included in my Premium benefits?
As a Premium member, your individual customer homepage will display all ProAdvantage products available to you with the discount automatically applied. This discount is either up to 40% off, or the daily sitewide discount, whichever is greater.
We always ensure you benefit from the biggest discount available on the day of your order. For example, if there is a sitewide sale of 50% off, you receive this higher discount, but not a combination of sitewide discount plus ProAdvantage discount.
Can I combine my ProAdvantage discount (up to 40%) with other VistaPrint offers and promotions?
We can’t add a sitewide sale or product-category discount to your ProAdvantage discount (up to 40%), but we will apply the highest discount available on the day of your order. Your ProAdvantage discount cannot be combined with other offers or promotions that give you a discount on your total order.
For example, you can’t apply a coupon code that takes an additional 20% off your total order. However, auto-loaded discount coupons or offers that provide you with a cheaper delivery rate remain active in addition to your ProAdvantage discount.
Are all products available under ProAdvantage?
Currently, the ProAdvantage discount Premium (up to 40% off) does not apply to VistaPrint’s Promotional Products, Clothing, and Bags.