Thank you for taking the time to share your feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of material and overall quality. While we’re glad it’s still functional for your needs, we completely understand that when you invest in something, you expect it to feel and look a certain way. Your comments are valuable, and we’ll be sure to pass them along to our product team for future improvements. If there’s anything specific you’d like us to address, we’d be happy to help. Thank you again for your honest input, and we hope we can offer a better experience in the future.